Re-engineering field service: how AgroConcept reduced OpEx by 25%
Here’s how Frontu helped AgroConcept increase operational efficiency by 15% and cut a quarter of their operational expenditure.
Here’s how Frontu helped AgroConcept increase operational efficiency by 15% and cut a quarter of their operational expenditure.
We have already helped our clients from 16 countries to complete more than 40 million tasks.
AgroConcept is the exclusive Romanian importer of New Holland and Gverneland. Their existing manual processes created operational delays and lacked real-time visibility. By implementing Frontu, AgroConcept increased its efficiency by 15% and improved customer satisfaction.
Technicians didn’t have quick access to key information. This caused idle times and slowed down service delivery. Without a real-time monitoring system, management struggled to allocate resources effectively. Furthermore, customers were required to be physically present to sign documents. The long wait to receive updates on completed work was reducing customer satisfaction.
AgroConcept implemented Frontu to digitalise its entire service management system. Now technicians can access all the information they need right away. This speeds up job completion. Clients are receiving immediate notifications upon service completion. They can sign documents digitally and provide real-time feedback.
By digitalising its operations, AgroConcept has achieved a 15% increase in operational efficiency. This transformation led to 25% savings in operational expenditure. Their processes are now automated and no longer rely on physical documents. This helps AgroConcept deliver better service, address customer requests quickly, and boost its status as a market leader.
Integrations open up additional process optimization possibilities and allow you to seamlessly blend Frontu in your workflow
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HELYSZÍNI SZOLGÁLTATÁSMENEDZSMENT
Serhiy Tereshchenko
Head of Product
HELYSZÍNI SZOLGÁLTATÁSMENEDZSMENT
Arūnas Eitutis
Founder & CEO
HELYSZÍNI SZOLGÁLTATÁSMENEDZSMENT
Arūnas Eitutis
Founder & CEO