Frontu + Microsoft AX Integration

Sync enterprise planning, service execution, and field data in one streamlined workflow. Give technicians a faster way to complete jobs while AX stays in control of operations, inventory, and reporting.

The execution layer for your Microsoft AX

End-to-end digital workflow

Connect every step from work order creation to job completion, reporting, and invoicing. Service data stays digital, structured, and visible throughout the workflow.

One connected data source

Customers, assets, work orders, parts used, and job outcomes stay synced across systems, reducing duplicate entry, conflicting records, and manual work between teams.

Faster technician execution

Frontu gives field teams a mobile-first workspace built for real service work, helping technicians complete jobs faster and with fewer interruptions, handoffs, and missing details.

Faster follow-through

Job completion data moves back into Microsoft AX faster, helping teams speed up invoicing, stock updates, and internal reporting.

Frontu connects Microsoft AX to the field

Microsoft AX handles complex enterprise operations across finance, inventory, and resource planning. Frontu adds the field execution layer that keeps technicians productive and returns real job data back into AX faster.

Enterprise data, field-ready execution

AX gives you centralized control over operations, resources, and financial data. Frontu turns that structure into mobile service execution with tasks, checklists, forms, photos, signatures, and offline work for technicians in the field.

Real-time job visibility

Frontu gives dispatchers and managers a live view of job progress, technician activity, and work completion instead of relying on delayed updates from calls, paper, or end-of-day admin handoff.

Cleaner cost and labor data

Hours worked, parts used, and job outcomes are captured at the point of work and returned in structured form. That helps AX reflect what actually happened in the field, improving cost visibility, reporting quality, and operational control.

Faster enterprise follow-through

Once work is completed in Frontu, the data is ready to move back into AX for invoicing, stock updates, and downstream business processes. This reduces manual coordination across teams and helps larger service operations move faster.

A simple flow between office and field

Step 1

A work order is created in Microsoft AX.

Step 2

It appears instantly in the technician’s Frontu app.

Step 3

The technician completes the work in Frontu.

Step 4

Job data is sent back to Microsoft AX.

Step 5

Microsoft AX triggers data updates, follow-up, and invoicing.

Unsure about integrating? Start here.

  • Do I need to replace Microsoft AX to use Frontu?

    No. Frontu works alongside Microsoft AX. AX remains your enterprise system for finance, inventory, and operational control, while Frontu adds the field execution layer for technicians and service teams.

  • Why add Frontu if we already use AX?

    AX is strong at enterprise planning and control, but field teams still need a mobile environment built for execution. Frontu gives technicians a faster way to receive jobs, log work, capture proof of work, and return clean data back into AX.

  • What kind of data can sync back to AX?

    Frontu can return structured service data such as job outcomes, labor time, parts used, status changes, and completion details, helping AX reflect what actually happened in the field.

  • How does this integration help larger service operations?

    Frontu reduces the lag between work completion and administrative action. That helps enterprise teams improve visibility, reduce manual coordination, and move faster on invoicing, stock updates, and downstream processes.

  • What if our AX environment is older or more complex?

    Complex or legacy environments may require more technical evaluation, but Frontu already has a practical approach for working with older systems and defining secure, workable integration flows.

  • Will our teams need to work in both systems?

    No. Technicians use Frontu for field work, while finance, operations, and back-office teams stay in AX. The integration keeps the data moving between systems so each team can stay in the tool built for its role.