Boost utility service
efficiency by 30% using Frontu

Digitize your utility management operations with Frontu. Provide faster service to customers, collect accurate data, register and share information on one easy-to-use field service management system.

Talk to an expert

Tasks in Real-Time

Manage Schedule

Track Location & Time

Signatures & Evaluations

Inventory Monitoring

Get Notified About Jobs

Improve your team’s workflow and efficiency with Frontu

Talk to an expert All features
Register Job Information Instantly

Seal and unseal water, electricity, gas seals directly on the platform. Write down counter information, register data, add images and share it with other team members and your customers.

Update Progress on Tasks in Real-Time

With Frontu, all manual processes are eliminated and workers can simply inform management about progress, obstacles, or needs with the click of a few buttons.

Improve your first-time fix rate

The first-time fix rate indicates the percentage of time it takes for a technician to fix a customer’s problem at the first go without any additional help, preparation, or parts.

Access Job History & Details Anywhere

Accessing past job information on-site is crucial for effective field service. Frontu allows technicians to review job history, task requirements, and preferences directly on their mobile devices.

See how other utility businesses use Frontu

Read Vilniaus vandenys case study

Vilniaus vandenys is using Frontu to manage water supply for 283,000 customers across Vilnius city.

Vilniaus vandenys

Lithuania

Technician-first Frontu mobile app

Mobile app streamlines utility service management by providing real-time data access, offline syncing, and automatic schedule updates. It enables technicians to view work order histories and documents, while instantly sending reports.

Calculate how much you could save

Discover how much time and money your business can save by switching to Frontu’s field service management software with ROI Calculator. Input your data and instantly see the potential return on investment.

Why use our ROI Calculator:

  • How much your business could save in total
  • Estimates of eliminating the need for paperwork
  • See how much time your team can save every week, month, and year
Calculate

93%

increased job satisfaction

40%

reduction in operational costs

32%

increase in mobile worker productivity

30%

faster response times

Manage your team in real-time

Reach your team and manage their work in real-time wherever you are. Employees can register task statuses, log in their progress, and client requests, allowing you to always be on top of all your onsite and offsite operations.

Learn more

Optimise periodic operations

Forget about long and tedious administrative tasks – we’ve got you covered. Frontu allows optimizing and automating periodic and recurring administrative procedures so that you and your team could focus on what matters the most – providing excellent service.

Learn more

Include your customers

Ensure customer service transparency and reduce human errors. Frontu Customer platform allows creating a customer role where your clients can register and manage tasks to speed up the service and improve communication with field workers.

Learn more

Simple onboarding – fast results

Frontu software is a technician-first solution. We focus on making our technology as easy to use as possible so everyone on your team can enjoy the benefits. Forget managing water, gas, or electricity meters and counters manually.

Learn more

Utility Management FAQ

  • What is utility management software?

    Utility management software is a digital solution that helps such businesses plan and track tasks, manage field workers, digitize operations, and optimize periodic procedures. It’s a valuable add-on to any field service management business as it expedites processes, gives field technicians and engineers more autonomy, increases customer satisfaction, and reduces paper waste.

  • What software do utilities use?

    Utility companies, like any other businesses, can benefit from software solutions such as enterprise resource planning (ERP), customer relationship management (CRM), and field service management (FSM) software. Unlike other options, field service management software is specifically designed for companies that have workers outside the traditional office environment. Workers who travel and mainly work on customers’ premises can significantly improve their service speed and quality with FSM software.

  • What is a field service management system?

    A field service management software is a technician-first digital system designed to take care of a company’s resources and employees, that work outside headquarters, company premises, or on the client’s property. A digital solution helps gather information from different departments into one system where both employees and management can plan tasks, track assets, and assess the company’s progress.

  • What is utility billing software?

    Utility billing software is a digital tool that optimizes and automates such processes as billing, invoicing, and other accounting procedures. It’s a beneficial solution for growing companies that need fast and accurate procedures and can’t waste time on administrative work.

    Start transforming your utility operations today – book a demo.

  • How much does Frontu cost?

    The cost varies depending on Your needs. You can always navigate to the Pricing page found at the top of our website to find a detailed breakdown of our fees.

  • Is it possible to integrate with CRM or ERP software?

    Yes, the integration is possible with external CRM or ERP.

  • Is there any support after I buy a Frontu plan?

    Yes, our live customer support is available between 9:00 – 17:00 (EET).

    Also, you can always use our Help Center. Support from the app is available if you go to Menu > “Chat with a person”

  • What device specs do you recommend for optimal use?

    Minimal system requirements are:

    • Android 5.0 or up
    • At least 2.0Ghz CPU
    • At least 2GB RAM
    • At least 8GB of storage
    • At least 5-inch screen diameter
    • A camera is also needed if you want to use QR code scanning features.

Explore our case studies

The only way to validate and verify Frontu’s use and impact is by looking at what other businesses have to say about us

From paper to profit: Dotnuva Baltic’s 5x faster service with Frontu

Oļegs Rimars
Paper out, performance up: case study of keeping Genys’ coolers running

Laimutis
Alwark reduced the service accounting and document management process 10 times with Frontu

Tomas Griškevičius
How Baltic Agro Machinery saves 1,200 working hours every year

Kęstutis Andrulionis
From paper to profit: Dotnuva Baltic’s 5x faster service with Frontu

Oļegs Rimars
Paper out, performance up: case study of keeping Genys’ coolers running

Laimutis
Alwark reduced the service accounting and document management process 10 times with Frontu

Tomas Griškevičius
How Baltic Agro Machinery saves 1,200 working hours every year

Kęstutis Andrulionis