Get real-time data insights, increase your service speed, motivate your team with the latest technological solutions, and move towards modern field service.
Have full access to real-time data insights about employees, jobs, materials, and locations to never miss out on important details.
With Frontu, all manual processes are eliminated and workers can simply inform management about progress, obstacles, or needs with the click of a few buttons.
Store information digitally to improve data quality, security, and readability. Save your organization’s time with better knowledge base and team preparation.
All vital information in one place. Find customer job history, materials, equipment details and task requirements directly in Frontu app on mobile devices.
Technical Director
Mobile app streamlines security service management by providing real-time data access, offline syncing, and automatic schedule updates. It enables technicians to view work order histories and documents, while instantly sending reports.
93%
increased job satisfaction
40%
reduction in operational costs
32%
increase in mobile worker productivity
30%
faster response times
Ensure customer service transparency and reduce human errors. The Frontu Customer platform allows you to create a customer role where your clients can register and manage tasks to speed up the service and improve communication with field workers.
No more filling out the same information over and over again. All you need to do is build a template that can be used to create a new task window and allow the information to be filled in automatically.
Use the QR/NFC scanning option to get the latest updates about tasks, items, locations, and more. Scan information directly from an object (money bag, ATM, or a building that needs to be patrolled) and register it on the system.
Never miss out on materials or other important details. Each task allows you to add additional information about necessary or used supplies to make sure your team is always prepared and has all the tools they need to perform excellent service.
Take photos and add notes to provide clear information about a task or issue. Our system allows taking and attaching photos, drawing on them to clarify the place of a failure, and adding remarks or other notes.
Divide larger jobs into smaller tasks. The checklist feature allows marking each step towards finalizing the task. This way, even the most challenging job won’t seem too hard to handle.
Bring clarity to your facility management operations. Create custom status tags to sort and filter tasks and notify others about the task progress.
Can I automatically add actual kilometers to the PDF act from an existing fleet management system?
Yes, we have experience in integration with different solutions. If your fleet management system integration allows sending data, we will convert it into comprehensive reports.
Can I see the price of a specific material?
Yes, when adding material to a task, it is possible to see the price. You can also add prices for jobs and traveled kilometers using the route and price calculation feature.
How can I calculate technician working hours?
Don’t worry – we’ve got you covered. The app automatically calculates each technician’s working hours. The only thing you have to do is open a working time report, select a specific employee and the time period to download it. Later on, these records can be transferred to a bookkeeper if needed or used to create bonus programs.
Are there any data storage limits?
Depending on your chosen plan, you will have a limit per user, but you can increase it anytime you want. But we ensure you that the storage limit will not be easy to reach – you can try it for yourself.
How can I create periodic/recurring tasks?
In the task section at the top of the page, you will find a periodic task field. Click on it to select a customer, object, and technicians that will be responsible or relevant to this task. Then you just need to configure recurrence settings. You can read more about it here.
Where in the system can I see and edit customer data?
When you log in to your account, go to the Customers section. There, you can manage, archive, or edit customer information and add custom fields to match the customer and job specifics. You can read more about it here.
Can technicians work with no internet connection?
Yes, as you can’t predict the course of many field service tasks, we optimized our solution to be used online and offline. Most of our customers work in places where there is no internet connection, or it is limited. You can use the app in offline mode, and when the connection is restored, the system will automatically add updates. Read more.
How do I import data?
You can import data from other systems and platforms based on the integration you use. To start the process, log in to your account, go to the settings at the top right corner of the dashboard and select data import. Then you can choose what data you wish to import and customize your selection accordingly. You can read more about it here.
Can technicians see in-app history tasks of a specific object?
Yes, in the app, there is a tab called Object history where technicians can see all tasks and updates that were done in a particular object. History reports prevent miscommunications and misunderstandings.
How can I get a demo?
You can request a meeting with our representative to do a quick tour of system functionalities to learn how to use them. If a trial account is needed, our representative will help to set it up for you. You can request a demo meeting here.
Can we integrate Frontu with our existing in-house systems?
We have experience with different integrations, and for that, we provide API documentation. In many cases, it’s enough for customers to do integration without our help.
How much does Frontu cost?
The cost varies depending on Your needs. You can always navigate to the Pricing page found at the top of our website to find a detailed breakdown of our fees.
Is there any support after I buy a Frontu plan?
Yes, our live customer support is available between 9:00 – 17:00 (EET).
Also, you can always use our Help Center. Support from the app is available if you go to Menu > “Chat with a person”
The only way to validate and verify Frontu’s use and impact is by looking at what other businesses have to say about us
