Here’s how Frontu helped Coffee Address iron out inefficiencies in their workflow to keep the coffee flowing to 12 000 vending machines.
We have already helped our clients from 16 countries to complete more than 40 million tasks.
Coffee Address is the leading coffee company in the Baltics. They serve more than 250,000 cups of coffee each day through 13,000 vending machines across 3 countries. Frontu helps make this happen by optimising and simplifying the company’s daily operations.
Operating in three countries, Coffee Address needed to merge data from various accounts. They also had to map business processes in three languages. Plus, low data quality was affecting decision-making. Without a centralised system, they struggled with technician scheduling and keeping track of physical records for vending machine maintenance.
Implementing Frontu has turned Coffee Address into a modern digital operations unit. Business process automation has boosted their workflow. Also, a Power BI integration has offered data-driven field service management. New unified performance dashboards with customised language mapping have solved the key operational challenge.
With better data management, Coffee Address now runs more smoothly and efficiently. Tailored reports provide employees with clear goals. Business analytics allow for the creation of smart KPIs to track progress. The team can make faster, better decisions based on real data. Frontu has transformed Coffee Address into what they call themselves today: a digital company serving delicious coffee.
Integrations open up additional process optimization possibilities and allow you to seamlessly blend Frontu in your workflow
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FIELD SERVICE MANAGEMENT
Arūnas Eitutis
Founder & CEO
FIELD SERVICE MANAGEMENT
Serhiy Tereshchenko
Head of Product
FIELD SERVICE MANAGEMENT
Lina Banaitytė
Senior Account Executive
