Automating Alwark: increasing technician productivity by 30%
Here’s how Frontu built a tailored solution to help Alwark automate their processes and cut admin time by 10x
We have already helped our clients from 16 countries to complete more than 40 million tasks.
Our established partner Alwark at a glance
What Alwark says about us
Frontu helped us save more than 10x in document processing and admin time.
Tomas Griškevičius
Aftersales Manager
How Frontu helped Alwark
Alwark is providing the services of sales, rental, and maintenance of new and used heavy machinery. They needed to improve labour-intensive field service worker management and invoicing processes. Our team built a tailored digital solution, helping Alwark radically change the way it works.
Manual processes lead to lost data and delays
Alwark’s manual workflow created significant operational difficulties. Collecting invoices at the end of each month was time-consuming. They were often lost or hard to recognise. Equipment inspection schedules were also difficult to keep track of. Poor communication between headquarters and on-field workers created further inefficiencies. And without an analytics tool, the team had no way to measure and improve performance.
A unified platform for workflow and analytics
Frontu built a tailored digital solution that addressed Alwark’s challenges. We replaced manual paperwork with pre-filled digital forms for equipment, customer information, and materials. Administrators and frontline workers are now in sync on clear lines of communication, order of work, and priorities. Plus, analytics have enabled KPIs by measuring productivity, reaction time, and customer satisfaction.
Gains in speed, savings, and performance
The outcome of implementing Frontu has been impressive. Alwark’s service capacity and results have grown by four times. Technician productivity has increased by 30%. The custom solution has saved them more than 10x in document processing and admin time. By digitizing data processing, Alwark automated most of its FSM operations and achieved sizable savings.
Integrations
Integrations open up additional process optimization possibilities and allow you to seamlessly blend Frontu in your workflow
Simple, transparent pricing
Be among the leading field service companies in heavy equipment, HVAC, vending, facility management, security, and utility industries around the world
Professional
39 €/mo
Billed annualy
- Minimum 5 seats
- Offline mode available
- Unlimited jobs and time tracking
Most popular
Premium
49 €/mo
Billed annualy
- Minimum 15 seats
- Unlimited jobs and time tracking
- Custom fields
Enterprise
Custom
Billed annualy
- Minimum 50 seats
- Custom fields
- Single-Sign-On
We offer discounts for large teams! Contact our sales team.
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