How Vilniaus vandenys digitalised water supply for a capital city
Here’s how Frontu helps Vilniaus vandenys manage water supply for 283,000 customers.
Here’s how Frontu helps Vilniaus vandenys manage water supply for 283,000 customers.
We have already helped our clients from 16 countries to complete more than 40 million tasks.
Vilniaus vandenys supplies drinking water and wastewater services to over 276,000 customers. Operating across Vilnius city and surrounding districts presents a significant operational challenge. Frontu helps them manage employee workflow and ensure efficient data collection.
The main challenge for Vilniaus vandenys was managing the work performed for its large customer base. The company needed a way to manage the working hours of over 600 employees. Employees needed a convenient way to collect all the necessary data from the field. In addition, the company didn’t have a system to present reports of completed work to clients.
Frontu provided a reliable solution to manage the company’s field service operations. The software helped digitise all processes related to water meter management. This includes replacing old meters, installing new ones, and recording meter readings during inspections. With the core part of service work digitalised, all technical maintenance can now be carried out without using paper. Plus, the platform is also used to provide certain commercial services.
Frontu solution was integrated with the other two systems used by Vilniaus vandenys. All data is now synced with their Microsoft Dynamics Navision ERP and Saperion e-archive. This integration eliminates the need for manual data entry. It improves efficiency and reduces the risk of errors. This maximises the value of all digital solutions used by Vilniaus vandenys.
With Frontu, Vilniaus vandenys now manages the work performed by its employees more efficiently. They can offer better customer service by promptly and accurately reporting completed work to clients. This digital transformation is also a key part of the company’s journey towards sustainability and environmental responsibility.
Integrations open up additional process optimization possibilities and allow you to seamlessly blend Frontu in your workflow
Be among the leading field service companies in heavy equipment, HVAC, vending, facility management, security, and utility industries around the world
Billed annualy
Most popular
Billed annualy
Billed annualy
We offer discounts for large teams! Contact our sales team.
The only way to validate and verify Frontu’s use and impact is by looking at what other businesses have to say about us
All information about field service and your industry in one place: find useful tips, trends, and guides on how to run a successful field service business
FIELD SERVICE MANAGEMENT
Arūnas Eitutis
Founder & CEO
FIELD SERVICE MANAGEMENT
Serhiy Tereshchenko
Head of Product
FIELD SERVICE MANAGEMENT
Lina Banaitytė
Senior Account Executive