How Vilniaus vandenys digitalised water supply for a capital city

Here’s how Frontu helps Vilniaus vandenys manage water supply for 283,000 customers.

How Frontu helped Vilniaus vandenys

Vilniaus vandenys supplies drinking water and wastewater services to over 276,000 customers. Operating across Vilnius city and surrounding districts presents a significant operational challenge. Frontu helps them manage employee workflow and ensure efficient data collection.

Managing a large-scale field operation

The main challenge for Vilniaus vandenys was managing the work performed for its large customer base. The company needed a way to manage the working hours of over 600 employees. Employees needed a convenient way to collect all the necessary data from the field. In addition, the company didn’t have a system to present reports of completed work to clients.

Digitising water meter management

Frontu provided a reliable solution to manage the company’s field service operations. The software helped digitise all processes related to water meter management. This includes replacing old meters, installing new ones, and recording meter readings during inspections. With the core part of service work digitalised, all technical maintenance can now be carried out without using paper. Plus, the platform is also used to provide certain commercial services.

Seamless system integration

Frontu solution was integrated with the other two systems used by Vilniaus vandenys. All data is now synced with their Microsoft Dynamics Navision ERP and Saperion e-archive. This integration eliminates the need for manual data entry. It improves efficiency and reduces the risk of errors. This maximises the value of all digital solutions used by Vilniaus vandenys.

Improved workflow and customer service

With Frontu, Vilniaus vandenys now manages the work performed by its employees more efficiently. They can offer better customer service by promptly and accurately reporting completed work to clients. This digital transformation is also a key part of the company’s journey towards sustainability and environmental responsibility.

Integrations

Integrations open up additional process optimization possibilities and allow you to seamlessly blend Frontu in your workflow

Simple, transparent pricing

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Professional

39 €/mo

Billed annualy

  • Minimum 5 seats
  • Offline mode available
  • Unlimited jobs and time tracking

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Premium

49 €/mo

Billed annualy

  • Minimum 15 seats
  • Unlimited jobs and time tracking
  • Custom fields
Enterprise

Custom

Billed annualy

  • Minimum 50 seats
  • Custom fields
  • Single-Sign-On

We offer discounts for large teams! Contact our sales team.

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