The costs are from 999 to 5999 eur per year depending on selected service package. Details here – https://frontu.com/pricing

Yes, the plan can be changed once per year during renewal. You will be able to upgrade the plan at any time if you see the need to get more value. Just contact us!

Examples of implemented automation solutions: 

• The option to prefill the task field automatically (warranty expiration date)
• The possibility of sending SMS to customers based on configured rules related to task statuses
• The ability to create tasks automatically based on a set of rules; 
• The option to define custom task periodic logic to plan maintenance based on specific agreements with customers
• The possibility to change act information automatically by moving certain information to make it hidden from customers
• The option to create a related task with a certain task type based on defined triggers (e.g. customer confirmation)

Additional rules to trigger sending SMS can be configured on top of existing Notification add-on options.

• Survey to review existing process in a meeting format
• Performance audit based on Frontu usage
• Recommendations tailored to identified opportunities for process optimization
• Final review with a Q&A session in a meeting format

• You will get insights about your service process from an external expert based on data and industry knowledge
• We will identify the main issues within your service process and provide you with possible solutions to tackle them using existing Frontu functions
• You will receive personalized recommendations tailored to your service process as opportunities for improvement

All other systems with public API (preferably REST API) access or the ability to create web services. Meaning, that your digital solution should give us the ability to get or post data to synchronize it between systems based on agreed rules and frequency.

We have experience in integration with multiple solutions or consulting on how to use Frontu Client API. Overall it is not important to us what solution you are using. To implement integration with it we just need it to support data exchange with API.

The Accelerate plan supports various integration types. It includes four workflows that enable simple integration, such as synchronizing clients, objects, a standardized materials catalog from ERP, and sending task information to ERP.

Reach out to your dedicated CSM. If you are not sure who it is simply request a free consultation about service packages via online chat so we can help to pick the right plan. Or book it here!

To calculate the costs for complex custom integration, you typically need six to eight workflows that synchronize data both ways and involve multiple entities. The Accelerate plan already includes four integration workflows. The cost of an additional integration workflow is 399 EUR. For example, if during specification implementation is planned for six integration workflows, the total cost would be 1999 EUR (Accelerate plan) + 798 EUR (additional two integration workflows), totaling 2797 EUR per year.