Get Even More From Using Frontu

Our team can help you map and analyze existing processes to identify opportunities to make them more efficient

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Why do you need additional services?

  • Get personalized recommendations tailored to your service processes
  • Get the most out of digitalization opportunities and synchronize data between systems
  • Help you to automate existing processes and workflows
  • One-to-one attention and 10+ years of technical expertise to cover your back

What you get with Frontu professional services

Our team will take care of the technical side of things, leaving you free to focus on what really matters.

facility management software

At Frontu we are dedicated to providing you with exceptional professional service packages that cater to all your needs!

Our team will take care of the technical side of things, leaving you free to focus on what really matters. We’ll delve deep into your processes and digital footprint to provide you with expert recommendations on how to optimize your services or automate workflows. All of this comes in easy-to-understand service packages with clear pricing and bottom-line value.

Let us help you take your business to the next level!

Business process mapping session

Helping companies identify areas where they can improve in their digital transformation journey. Companies could reveal opportunities and inefficiencies by mapping out the digital tools involved in business processes.

Assistance on integrations through API and integration support

We are covering the required preparations to identify integration scope and specifications. In addition, we are providing assistance with Frontu Client API and supporting implemented integrations.

If you don’t have tech acumen – no worries we will have your back.

Workflow automation implementation and support

Automation can significantly improve the efficiency of your service processes. Every manual process with a clear set of rules that can be automated. We can customize Frontu to meet your service process requirements by automating existing processes within your account or with external systems (eg. email, sms, and other solutions).

Processes optimization review & recommendations

With 10+ years of experience we are able to help you identify service process improvement opportunities and suggest how to get more value from using Frontu. All recommendations are tailored to your specific needs.

End result -> overview of identified issues with suggestions on eliminating them.

Custom integration

Integrated systems reduce the need to execute manual work and automate your service operations. Frontu can be integrated with any system using Public API. We are able to execute any integration and configure required data synchronisation triggers between systems.


What is the cost of service packages?

The costs are from 999 to 5999 eur per year depending on selected service package. Details here –

Can I modify my service plan?

Yes, the plan can be changed once per year during renewal. You will be able to upgrade the plan at any time if you see the need to get more value. Just contact us!

What are examples of implemented workflow automation?

Examples of implemented automation solutions: 

  • The option to prefill the task field automatically (warranty expiration date)
  • The possibility of sending SMS to customers based on configured rules related to task statuses
  • The ability to create tasks automatically based on a set of rules; 
  • The option to define custom task periodic logic to plan maintenance based on specific agreements with customers
  • The possibility to change act information automatically by moving certain information to make it hidden from customers
  • The option to create a related task with a certain task type based on defined triggers (e.g. customer confirmation)
In what ways can SMS be utilized?

Additional rules to trigger sending SMS can be configured on top of existing Notification add-on options.

What activities are included in a process optimization review?
  • Survey to review existing process in a meeting format
  • Performance audit based on Frontu usage
  • Recommendations tailored to identified opportunities for process optimization
  • Final review with a Q&A session in a meeting format
What to expect from process optimization recommendations?
  • You will get insights about your service process from an external expert based on data and industry knowledge
  • We will identify the main issues within your service process and provide you with possible solutions to tackle them using existing Frontu functions
  • You will receive personalized recommendations tailored to your service process as opportunities for improvement
What solutions are available for implementing integrations?

All other systems with public API (preferably REST API) access or the ability to create web services. Meaning, that your digital solution should give us the ability to get or post data to synchronize it between systems based on agreed rules and frequency.

We have experience in integration with multiple solutions or consulting on how to use Frontu Client API. Overall it is not important to us what solution you are using. To implement integration with it we just need it to support data exchange with API.

What type of integration can be implemented within the Accelerate plan?

The Accelerate plan supports various integration types. It includes four workflows that enable simple integration, such as synchronizing clients, objects, a standardized materials catalog from ERP, and sending task information to ERP.

What do I need to do to order a service package?

Reach out to your dedicated CSM. If you are not sure who it is simply request a free consultation about service packages via online chat so we can help to pick the right plan. Or book it here!

How are costs calculated for complex custom integration?

To calculate the costs for complex custom integration, you typically need six to eight workflows that synchronize data both ways and involve multiple entities. The Accelerate plan already includes four integration workflows. The cost of an additional integration workflow is 399 EUR. For example, if during specification implementation is planned for six integration workflows, the total cost would be the cost of Integrations or Automations Service Package + 798 EUR (additional two integration workflows)

Want to optimize your FSM operations?

Do not hesitate to contact us to see how professional services can help you.

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