How NGOs distribute 3,000+ monthly aid packages to refugees

Here’s how Frontu helps four NGOs unify their distribution of 3,000+ monthly aid packages to war refugees.

How Frontu has helped NGOs

Since January 2023, the Lithuanian Red Cross, Lithuanian Food Bank, Order of Malta Relief Organisation, and Caritas Lithuania have been using Frontu to provide help for war refugees arriving after the russian invasion of Ukraine. The platform has become a reliable tool to onboard volunteers and manage over 3,000 humanitarian aid packages monthly.

Increasing productivity and reducing errors

Before Frontu, every organisation relied on its own system for application processing and aid package distribution. The lack of alignment between all NGOs was causing issues and inefficiencies. With thousands of applications to process, it was difficult to track aid distribution. Loose tracking increased the risk of errors and uneven support.

A single, unified system for all

Frontu provided a single, shared platform for all four organisations. A key feature was the use of a unique temporary ID number for each refugee. It ensured that aid packages were correctly distributed and tracked. The system replaced all paper with digital documents and included a simplified workflow. Now it takes just a few clicks to collect a digital signature as proof of aid.

Quick onboarding and a low learning curve

Frontu system was designed to be easy to use for volunteers from all organizations. It only took one or two completed tasks for a new user to understand how the system works. This easy learning curve helped all organisations reduce the time needed to switch to the new platform.

Faster, fairer aid distribution

Frontu has simplified volunteer workflows and created a seamless experience for formal procedures. The platform is now used in all branches across Lithuania, enabling the teams to focus on providing the aid refugees deserve. This collaboration created a fast, efficient, and fair way to distribute thousands of vital humanitarian aid packages.

Integrations

Integrations open up additional process optimization possibilities and allow you to seamlessly blend Frontu in your workflow

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